PB/WATCH

Set up your seat alert

Verify your email, pick your dates and party, then pay. It takes about 2 minutes.

Start or manage an alert

First, we email a 6-digit code to prove the address is yours. You pick dates and party next.

A quick spam check runs when you click the email box.Cloudflare

PB Watch is not part of Puffing Billy Railway. We do not sell tickets. You book on the Puffing Billy website.

  • A$10. One flat price for any range of 1 to 14 days.
  • Not refundable. You pay for the watching, not for finding seats.
  • Secured by Stripe. We never see your card number.
  • Questions? Email PuffingBilly@terrydo.dev.

How to set up your alert

  1. 01Enter your emailType your email address. Pass the quick check that tells people from bots.
  2. 02Type the 6-digit codeWe email you a code. Type it to prove the address is yours. You need no password.
  3. 03Pick dates and partyChoose 1 to 14 days. Add who is travelling, up to 10 people.
  4. 04Pay A$10 onceYou pay once on the Stripe payment page. We never see your card number.
  5. 05We watch for seatsA check runs about every 20 minutes until your last date.
  6. 06Book on the official siteWhen seats open, we email you. Buy your tickets from Puffing Billy Railway straight away.

Manage your alert from your email

  • Stop the emailsEvery “seats open” email has a “Stop these emails” link. Open it and press the stop button.
  • Alerts are fixedYou cannot change the dates or the party after you pay. Payments are not refundable. Email us if you need help.

You do not need an account. Keep the emails we send you. They hold the links you need.

Lost the link? Contact us and we will stop your alert.

Questions about paying

Can I get a refund?

No. You pay for the watching, not for finding seats. Your rights under Australian Consumer Law stay the same. Read the terms.

What happens if no seats open?

The alert runs to its last date. We email you only when seats are open for your party. If no seats open, you get no email and the payment stays the same.

How many emails will I get?

We check about every 20 minutes. We email you at every check while seats are open for your party. If seats stay open for hours, you get an email each time.

What does an alert cost?

A$10, paid once before the alert starts. An alert covers 1 to 14 days and up to 10 people. After you pay, the dates and the party cannot change. Email us if you need a change. Stripe hosts the payment page. We never see your card number.

Do you book the tickets for me?

No. We only read the booking page. When we email you, you buy tickets on the Puffing Billy website. Seats can sell out before you click.

Can I change my alert after I pay?

No. After payment, the dates and the party cannot change. Email us if you need help.